Joy for Life, Inc.
Privacy Policy
This Privacy Policy explains how Joy for Life collects, uses, protects, retains, and discloses personal information through its website, charitable giving, Red Thread membership, merchandise, communications, and related services.
Effective August 5, 2026
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Privacy Overview
Joy for Life, Inc. handles personal information with transparency, restraint, and care. We collect information reasonably necessary to operate our website, respond to inquiries, process donations and purchases, administer Red Thread membership, communicate with supporters, and fulfill our legal and organizational obligations.
Joy for Life does not sell personal information. We may share information with service providers that operate essential functions on our behalf, including website hosting, payment processing, membership administration, merchandise fulfillment, communications, analytics, security, and professional services.
Purposeful Collection
We collect information for defined charitable, operational, transactional, security, and communication purposes.
No Sale of Data
Joy for Life does not sell personal information in exchange for monetary consideration.
Responsible Providers
We use third-party platforms where reasonably necessary to operate our website and connected services.
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Scope and Organization
This Privacy Policy applies to personal information collected through:
- The Joy for Life website at www.joy4life.org.
- Pages, forms, donation tools, commerce functions, and services operated under the joy4life.org domain.
- The Red Thread membership community and related member interactions.
- Communications, inquiries, transactions, events, applications, and participation activities that refer or link to this policy.
Joy for Life, Inc. is an Oregon nonprofit corporation recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code.
References in this policy to “Joy for Life,” “J4L,” “we,” “us,” or “our” mean Joy for Life, Inc. References to “you” or “your” mean an individual who visits, communicates with, supports, joins, purchases from, or otherwise interacts with Joy for Life.
Joy for Life, Inc.
Oregon nonprofit corporation
www.joy4life.org
501(c)(3) charitable organization
03
Information We Collect
The information we collect depends on how you interact with Joy for Life and which services you use.
Contact and identity information
- Name
- Email address
- Telephone number
- Mailing address
- Organization or company affiliation
- Preferred method of communication
Inquiry and communication information
- Messages submitted through contact forms
- Email correspondence
- Telephone communications
- Questions, requests, feedback, and complaints
- Application or participation information
- Information voluntarily provided during conversations
Donation information
- Donor name and contact information
- Donation amount and date
- Fund, campaign, or designation preference
- Recurring-donation status
- Donation receipt and acknowledgment information
- Tribute, memorial, or recognition information
- Employer-matching or foundation information
Membership and account information
- Account name and email address
- Profile information
- Login and authentication information
- Membership plan and billing status
- Posts, comments, responses, and member activity
- Community preferences and participation history
Commerce and order information
- Products ordered
- Billing and shipping information
- Order status and transaction history
- Customer-service communications
- Return, replacement, or fulfillment information
Technical and usage information
- Internet Protocol address
- Browser type and version
- Operating system
- Device type and characteristics
- Approximate geographic region
- Pages viewed and links selected
- Visit date, time, duration, and referral source
- Cookie, local-storage, and session identifiers
- Security, fraud-prevention, and error information
Sensitive information
We do not ask visitors to submit sensitive personal information through ordinary website forms unless it is reasonably necessary for a specific program, application, accommodation, legal obligation, or authorized organizational purpose.
Do not submit medical, financial, government-identification, or similarly sensitive information through a general contact form unless we have specifically requested it and provided an appropriate method for submission.
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Sources of Information
We may collect information from the following sources:
- Directly from you when you submit a form, send an email, call us, donate, purchase merchandise, join Red Thread, create an account, attend an event, or otherwise provide information.
- Automatically from your browser or device through website logs, cookies, local storage, analytics, security tools, and related technologies.
- From payment processors through transaction confirmations, fraud-screening results, billing status, and limited payment-related information.
- From membership and commerce providers through account records, subscription status, order activity, fulfillment updates, and platform interactions.
- From third parties at your direction, such as employers, matching-gift programs, donor-advised funds, foundations, authorized representatives, or referral sources.
- From publicly available sources when reasonably relevant to organizational outreach, due diligence, legal compliance, partnership development, or donor acknowledgment.
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How We Use Information
Joy for Life may use personal information to:
- Respond to inquiries and correspondence
- Provide requested information or assistance
- Process and acknowledge charitable donations
- Generate donation receipts and tax records
- Administer recurring donations
- Create and maintain membership accounts
- Provide access to Red Thread content and features
- Moderate and administer community participation
- Process merchandise orders and arrange fulfillment
- Provide order and customer-service updates
- Administer events, programs, partnerships, and applications
- Send newsletters and authorized communications
- Maintain organizational, financial, legal, and tax records
- Measure and improve website performance
- Protect accounts, transactions, systems, and users
- Detect fraud, abuse, security incidents, and unlawful activity
- Enforce agreements, policies, and organizational rules
- Comply with applicable laws and legal processes
- Protect the rights, safety, and property of Joy for Life and others
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Legal Bases for Processing
Where applicable privacy law requires a legal basis for processing, Joy for Life may rely on one or more of the following:
Consent
We may process information when you have knowingly provided consent, such as when subscribing to optional communications or accepting certain nonessential cookies.
Performance of a transaction or agreement
We may process information to complete a donation, administer a membership, fulfill an order, provide requested services, or take steps requested before entering into an agreement.
Legal obligations
We may process information to satisfy tax, accounting, nonprofit, financial, regulatory, reporting, fraud-prevention, and other legal obligations.
Legitimate organizational interests
We may process information for legitimate interests such as operating and securing our website, communicating with supporters, administering programs, improving services, preventing misuse, protecting legal rights, and maintaining appropriate organizational records.
Protection of vital interests
In limited circumstances, information may be used or disclosed when reasonably necessary to protect the life, health, or safety of an individual.
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Donations and Payment Processing
Donations, membership charges, and merchandise purchases may be processed using Squarespace, Stripe, Circle, or another payment provider identified at the time of the transaction.
Payment processors may collect:
- Payment-card information
- Billing address
- Transaction amount
- Device and browser information
- Fraud-prevention and authentication data
- Information required by financial institutions or law
Joy for Life generally does not receive or store complete payment-card numbers. Payment credentials are processed by the applicable payment provider under its own privacy, security, and legal terms.
Joy for Life may retain donor identity, contact information, donation amount, date, designation preference, receipt status, recurring-gift status, and related transaction records for accounting, tax, acknowledgment, compliance, fraud-prevention, and organizational purposes.
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Red Thread Membership and Community
Red Thread is Joy for Life’s private membership community. The community is hosted through Circle or another disclosed membership platform.
Membership platforms may process:
- Account name and email address
- Login credentials and authentication information
- Profile information
- Membership status and subscription information
- Posts, comments, messages, and reactions
- Participation and platform activity
- Device, browser, and usage information
Information you post within a member community may be visible to other authorized members, hosts, moderators, administrators, and invited participants.
Do not post sensitive personal information that you do not want other authorized community members to see. Joy for Life may moderate, retain, restrict, or remove community content when reasonably necessary to administer the community, enforce its rules, resolve disputes, protect users, or comply with law.
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Merchandise and Fulfillment
Merchandise transactions may be processed through Squarespace Commerce and fulfilled by Printful or another disclosed production and fulfillment provider.
To complete and support an order, we may disclose:
- Customer name
- Email address
- Telephone number
- Shipping address
- Product selection
- Order number
- Shipping method
- Customer-service instructions
Commerce, payment, manufacturing, fulfillment, and shipping providers may retain transaction records in accordance with their own legal obligations and privacy practices.
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Email, Telephone, and Other Communications
Joy for Life may use your contact information to send:
- Responses to inquiries
- Donation receipts and acknowledgments
- Order confirmations and fulfillment updates
- Membership and account communications
- Security and administrative notices
- Event or participation information
- Newsletters and organizational updates
- Other communications you request or authorize
You may unsubscribe from promotional email by using the unsubscribe mechanism provided in the message.
Unsubscribing from promotional communications does not prevent Joy for Life from sending necessary transactional, account, security, legal, donation, order, or membership communications.
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Embedded Content and External Services
Our website may contain videos, forms, payment interfaces, membership functions, maps, social-media content, or other features provided by external platforms.
When an embedded service loads or you interact with it, the provider may receive information such as:
- Your IP address
- Browser and device information
- The referring page
- Interaction data
- Account or login information
- Cookie or device identifiers
Potential providers may include Squarespace, Stripe, Circle, Printful, Google, YouTube, Vimeo, and social-media platforms.
These providers process information under their own privacy policies and service terms.
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Artificial Intelligence and Automated Tools
Joy for Life may use artificial-intelligence or automated tools to assist with:
- Drafting and editing written materials
- Website design and content organization
- Media creation and production
- Administrative tasks
- Data organization
- Communication support
- Research and internal planning
- Improving website and user experience
Joy for Life does not intentionally submit sensitive personal information to artificial-intelligence providers unless reasonably necessary for an authorized purpose and subject to appropriate privacy, confidentiality, contractual, and legal considerations.
Automated tools may assist personnel but are not intended to make legally significant decisions about individuals without appropriate human review where such review is required.
15
Data Retention
Joy for Life retains personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
Retention periods may depend on:
- The nature and sensitivity of the information
- The purpose for which it was collected
- Whether an account, donation, order, or membership remains active
- Tax, accounting, nonprofit, or financial requirements
- Potential disputes or legal claims
- Fraud-prevention and security needs
- Contractual and regulatory obligations
Donation, payment, tax, accounting, and organizational-governance records may be retained longer than routine website inquiries or temporary technical information.
Information may also be retained in backups, archives, system logs, or legal files for a limited period after it is removed from active systems.
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Data Security
Joy for Life uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Safeguards may include:
- Secure website connections
- Password and account controls
- Access restrictions
- Payment-provider security measures
- Fraud and abuse detection
- Cloud-service security controls
- Administrative procedures
- Data minimization and retention practices
No website, network, transmission, storage system, or security measure is completely secure. Joy for Life cannot guarantee absolute security or that unauthorized access will never occur.
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Security Incidents
If Joy for Life becomes aware of a suspected or confirmed security incident involving personal information, we may:
- Investigate the incident
- Take steps to contain and mitigate potential harm
- Engage technical, legal, insurance, or forensic professionals
- Notify affected service providers or financial institutions
- Cooperate with law-enforcement or regulatory authorities
- Notify affected individuals when required by applicable law
Notification methods and timing will depend on the nature of the incident, available contact information, legal requirements, and the recommendations of appropriate professionals or authorities.
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Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Confirm whether we process your personal information
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request a portable copy of certain information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Opt out of qualifying sale, targeted advertising, or profiling activities
- Appeal the denial of a qualifying privacy request
- Exercise rights without unlawful discrimination
These rights are subject to legal limitations and exceptions. For example, we may retain information necessary to complete a transaction, maintain tax or financial records, detect fraud, protect legal rights, comply with law, or establish, exercise, or defend legal claims.
Submitting a request
To submit a privacy request, contact us at info@joy4life.org and use the subject line Privacy Request.
Please describe the nature of your request and provide sufficient information for us to locate the relevant records.
Identity verification
We may need to verify your identity before completing a request. Verification may require confirmation of information already associated with your records or account.
Authorized agents
An authorized agent may submit a request on your behalf where permitted by law. We may require proof of authorization and may independently verify your identity or confirm that you authorized the request.
Appeals
Where applicable law provides an appeal right, you may appeal a denied request by replying to our decision or contacting us with the subject line Privacy Appeal.
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Oregon Privacy Rights
Joy for Life is based in Oregon. Depending on whether Joy for Life meets the applicability thresholds of the Oregon Consumer Privacy Act for a particular period or processing activity, qualifying Oregon residents may have rights concerning access, correction, deletion, portability, sale, targeted advertising, profiling, and appeals.
Joy for Life does not presently sell personal information for monetary consideration.
Certain information and activities may be exempt from state consumer-privacy laws, including information governed by other legal frameworks, nonprofit-related exemptions where applicable, transaction records, employment-related information, and information necessary to comply with law or protect legal rights.
Even where a particular statutory right does not apply, Joy for Life may evaluate reasonable privacy requests as a matter of organizational policy.
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Children’s Privacy
Joy for Life’s general-audience website is not directed to children under 13, and we do not knowingly collect personal information online directly from a child under 13 without appropriate parental or guardian involvement.
Programs or activities involving minors are administered through parents, guardians, authorized adults, schools, organizations, or appropriate program procedures rather than through unsupervised use of the public website.
If you believe that a child has submitted personal information improperly, contact us so that we can evaluate the matter and take appropriate action.
21
International Processing
Joy for Life is based in the United States. If you access our website or services from another country, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.
Privacy laws and data-protection standards may differ between jurisdictions.
Where required, Joy for Life or its providers may rely on contractual provisions, consent, adequacy determinations, or other lawful transfer mechanisms.
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Third-Party Websites and Links
Our website may link to external websites, social-media profiles, payment providers, video platforms, membership services, merchandise providers, or other third-party resources.
Joy for Life does not control the privacy, security, content, or data practices of independent third parties. Accessing an external website or service is subject to that provider’s own policies and terms.
A link does not necessarily constitute endorsement of every statement, product, service, or practice of the external provider.
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Changes to This Privacy Policy
Joy for Life may update this Privacy Policy to reflect changes in its website, services, technology, vendors, legal obligations, organizational practices, or privacy requirements.
The effective date displayed at the beginning of the policy will be updated when revisions are published.
Material changes may also be communicated through the website, email, membership platform, or another reasonable method where appropriate or legally required.
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Contact Joy for Life
Questions, concerns, privacy requests, or appeals may be directed to:
Joy for Life, Inc.Attn: Privacy
7327 SW Barnes Road, Suite 318
Portland, Oregon 97225
United States
Joy for Life’s Privacy Policy, Terms of Use, Donation Policy, and Cookie & Tracking Technologies Policy collectively govern the use of its website, charitable giving, membership community, merchandise transactions, communications, and related digital services. These policies should be read together.